CONTACT SUPPORT

You’re Welcome to Reach Out

Contacting someone can feel difficult — especially if you’re unsure what you’re experiencing, worried about being believed, or not ready to take action.

You are welcome to contact HKSG:

• To talk

• To ask questions

• To seek clarity

• To be heard
  .

You do not need to be certain, ready, or in crisis.

What to Expect When You Contact HKSG

When you reach out, you can expect:

• A respectful, non-judgmental response

• No pressure to disclose details

• No requirement to make decisions

• Confidentiality within legal limits

• Support that respects your pace and choices

We listen first.

How to Contact Us

You can contact HKSG in the way that feels safest for you:

• Email: [insert email address]

• Phone: [insert phone number, if applicable]

• Online contact form: [insert link if used]
  .

If leaving a message feels safer, you can do that. You are not required to explain everything at once.

Confidentiality and Safety

We treat all contact with care and confidentiality. There are some legal limits to confidentiality, which we can explain if needed.

If at any point you are worried about your immediate safety, please prioritise emergency support.

If You Need Immediate Help

If you are in immediate danger, call 000.

For confidential support in Australia, 24 hours a day:

• 1800RESPECT — 1800 737 732
  (phone and online chat)
  .

These services are free and confidential.

If You’re Unsure About Reaching Out

Many people hesitate because they fear:

• “It’s not bad enough”

• “I’m overreacting”

• “I should be coping better”
  .

You don’t need to decide any of that before contacting us. If something doesn’t feel right, that’s enough.

A Final Note

You deserve to be treated with dignity, safety, and respect.

Support does not require certainty.
Safety does not require justification.
You do not have to carry this alone.